What is a keyword? How do I view/change my keyword?

Your account will come with at least one free "opt-in keyword." This is a word that people can text in to a particular number to be automatically added to your contact list.

For example, if your keyword was sale on the number 74121, people could send a text containing the word "sale" (no quotes) to 74121 and their number would automatically be added to your database.

You can view and edit opt-in keyword information (including changing your keyword and changing the auto-response people receive when they text in your keyword) under your Opt-in Keywords tab on your control panel:

If you're using the app, you can view and edit your opt-in keyword(s) under the Keywords tab on the navigation bar (just tap on the keyword you'd like to edit to change information for that keyword):

             

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