This tutorial will walk you through how to navigate the “Keywords” page.
Purchase a Keyword
To purchase a shortcode keyword (or to add a free keyword if your account comes with a free one), click the green “Purchase Keyword” or "Add Free Keyword" button toward the top. A page will pop up from which you can select what keyword you would like to purchase/add, as well as which shortcode number you would like people to be able to text it to, what group (if any) you'd like the system to add people to when they text in this keyword, and what auto-response message you'd like people to receive when they text in.
Back on the Keywords page, you will see a table showing you a list of all the shortcode keywords associated with your account. The “Keyword” field shows you the the actual word that people must text in to be added to your subscriber list. This is the word you selected when you purchased/added the keyword. You can change your keyword at any time from here.
This shows the number that people must text the keyword to in order to be added to your subscriber list.
Add to Group
If you have groups set up on your account, you can use this drop-down menu to select a group to be affiliated with this particular keyword. Then if anyone texts in the keyword they will be directly added to the designated group. If you select “None," any subscribers who text in the keyword will just be added to your general subscriber list and will not be added to any particular group on the list.
Here you can type out an auto-response message for your subscribers to receive when they text in your keyword. Anytime someone texts in your keyword to the number they should automatically receive whatever message you enter in this box.
Be sure to click “Save” for any changes you make in order for those changes to go into effect.
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