GoToWebinar Integration

Tired of no-shows to your webinars?

Here's a great way to drive up attendance (and post-event engagement): SMS reminders.

Check out the explanation below on how to integrate your Mobile Text Alerts account with your GoTo webinars.

This will allow you to send reminder texts as well as follow-up texts for your events so you can maximize attendance and engagement.

Connecting with GoToWebinar 

To integrate with GoToWebinar, first make sure that "phone number" is an option on your GoToWebinar webinar registration from.

Then, in your Mobile Text Alerts platform, go to "Settings" and then select "Webinar Sales" from the drop-down menu for your Industry. Click "Save."

Then select the "Webinars" tab from your navigation bar.

 

Setting Up Your Message Flow

You can connect to GoToWebinar in your Mobile Text Alerts "Webinars" tab by selecting the GoToWebinar option under the "Connect Platform" section.

Once you connect to GoToWebinar, you'll be able to select whether you'd like to set up messages just for particular events, or for all events.

You can then set up a flow of messages you'd like people to receive when they register for your webinars. (You can toggle any of these message elements on or off using the toggle triggers - for example, if you don't want an automated welcome message to be sent, you can toggle that off.)

You can include an automated Welcome Message people receive immediately upon registering, and you can include as many reminder or follow up messages as you'd like to be sent before and after your event.

When editing or adding messages in the workflow, you'll be able to select how long of a timeframe before or after the event that you'd like the messages to go out.

The buttons toward the bottom of the text input box allow you to insert elements such as emojis and links. Of particular note is the "Variable" button. This will allow you to include important variables, such as first name and the unique join link for your registrants.

The "Send Test" button will allow you to send the message to your own phone so you can see how it might look to your recipients.

Click "Save" to save any changes you make.

Managing Your Event Alerts

Once you're done setting up your message workflow, you can edit and manage it from your Webinars tab:

• Default Alert Template
  • Select Event - Select whether you'd like your message workflow to be scheduled for a particular webinar, or whether you'd like the message flow to be the default for future events as well
  • Send Welcome Message Upon Registration - Toggle this on or off according to whether or not you'd like your registrants to receive a "welcome message" immediately upon registering
    • Edit the content you'd like to include in your "welcome message" within this box
  • Send Reminders/Follow-ups - Toggle this on or off according to whether or not you'd like your registrants to automatically receive the reminder/follow-up flow of messages that you've set up
    • Click the "delete" trash bin icon to remove a message from the flow 
    • Click the "pencil" edit icon on any message to edit the content for that message
    • Click "Add Message" to create a new message and add it to the flow
• Account Settings
  • Webinar Alerts - Toggle this on or off according to whether or not you'd like your
  • webinar registrants to receive any messages in your flow (including the welcome message and reminder/follow-up messages)
  • Auto-Import New Events - Toggle this on or off according to whether or not you'd like your message flow to be automatically sent for any new scheduled webinars you add to GoToWebinar
  • Connected - From here you can connect and disconnect your GoToWebinar integration
• Message Settings
  
  • Auto Top-Up - Toggle this on or off according to whether or not you'd like to have additional message credits automatically purchased and added to your balance whenever you run out of messages
    • If toggled on, you'll also be able to select how many messages you'd like the system to automatically purchase whenever you run out
  • International Texts - Toggle this on or off according to whether or not you'd like to have international credits automatically purchased whenever a number outside of the US/Canada is added to your message flow
    • International texts are billed separately from the credits allotted to your regular subscription
    • If toggled on, you'll also be able to select the dollar amount of international credits you'd like the system to automatically purchase whenever you run out
  • Upgrade Your Plan - Click here if you'd like to upgrade to a plan that allows more messages to be sent