(If using the new platform design, please click here.)
Give your subscribers a personalized experience with our Inbox!
The Inbox allows you to easily view your subscriber's replies to your messages, and to chat back and forth with your subscribers.
The "Conversations" column allows you to view conversations with subscribers who have replied to your messages. The most recent reply will appear at the top, and any unread conversations will appear in bold font.
The search bar in the "Conversations" column will allow you to search through your conversations. Selecting the "envelope" icon will mark all conversations as read. The "settings" icon will take you to your Message Reply Settings. The "export" icon will export the replies your subscribers have sent into a spreadsheet.
The middle column will display the message thread of the conversation between you and your subscriber. You will be able to see the messages you've sent them, as well as the replies they've sent in, from here. You can also type a response back in the message box below.
Other features of the middle column include:
- Unsubscribing the selected subscriber from your account by selecting the "trash bin" icon
- Viewing message type and/or status of a specific message by clicking on the message bubble
- Including an image or emoji when typing a message back
- Having the option to send your message as SMS (regular text) or MMS (multimedia message, which
The "User Info" column will show you what information you have on record for the selected subscriber.