Your Sent Messages Report allows you to view all of the messages you have sent from your account. This tutorial will walk you through how to navigate this report.
Clicking on the “Sent Messages Report” link will take you to this screen:
This report shows you a list of all messages you have sent in the specified time period.
You can filter the messages by searching for specific message content, by selecting a date range, or by indicating a particular type of message or user.
You can also select the toggle to hide automated messages from the list.
The data points in the table are explained below.
The text underneath the “Message” column shows the content of the message that was sent.
This column will display a thumbnail representing the attachment that was included with each message (if there was a file attached).
Recipients (Delivery Report)
This column shows you how many recipients there were for your message. Clicking on the links under this column will pull up an individual delivery report showing individual phone numbers, names, email addresses, and delivery statuses for each recipient:
This column will show you how many message credits your message used up.
This column shows you the date and time that each message was sent.
Clicking "Details" will show you a report letting you know how many people were sent the message, how many responses you received, and how many people opted out in response to the message.
Clicking the “Send" button will take you to the Send a Message page and will automatically copy and paste the content of that message into the text box and select the recipients, so that you don’t have to set up the message again.
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